Questions, with the fine print.

One person with a checked, deliverable email address, plus their name, title and company. You're only charged a lead when the check passes. A search that finds nobody costs nothing.

No. You're charged per verified lead, out of your plan's monthly allowance. A search that finds nobody uses no leads. Your plan fee itself is monthly (or yearly), whatever you use: Starter is $49/month for 250 leads and Growth is $99/month for 600.

Yes. Leads from your plan last for 2 billing cycles, and your balance of plan leads is capped at 3× your monthly leads. Hailyo always uses the leads that expire soonest first.

Paid subscribers can add 250 leads for $35 or 1,000 leads for $120. Pack leads last 12 months. Packs aren't available during the Test Drive.

Hailyo sells to businesses only, in US dollars. Taxes may apply depending on where your business is. The seller is Ravinaro LLC, a Wyoming (United States) limited liability company.

If a lead Hailyo verified hard-bounces on its first send, you get a new lead back automatically and it shows on your ledger. That applies when the lead was verified in the 14 days before that send and your domain passed its checks at send time, up to 10% of the month's verified leads. Full terms.

When a lead Hailyo verified hard-bounces (the address doesn't exist) on its first send through Hailyo, it was verified no more than 14 days before that send, and your sending domain passed SPF, DKIM and DMARC at the time. Soft bounces, blocks by the receiving server and imported leads don't count. Credits are capped at 10% of that month's verified leads. Leads older than 14 days are re-checked free before their first send.

If more than 3% of the leads Hailyo verified hard-bounce during your first paid month (with at least 50 emails sent), ask us and we refund that month's $49. This is a money refund, separate from the lead you get back for each bounce.

No, and here's every term up front. You pay $1 today for 30 days, 100 verified leads and 2 mailboxes. Unless you cancel, it becomes Starter at $49/month for 250 leads. We email you 7 days before that first charge, and you can cancel online in Settings at any time.

It lasts 30 days with 100 leads, 2 mailboxes and 1 seat. Then it becomes Starter at $49/month for 250 leads unless you cancel. You'll get a reminder 7 days before the first charge. One Test Drive per business. Upgrading during the Test Drive ends it and starts the full plan price straight away.

Cancel online in Settings. Your plan runs to the end of the period you paid for. Unused leads expire 30 days after the subscription ends, and the leads you already found are yours to export any time, even after you cancel.

So your sending reputation is built on your own domain and mailboxes, not shared with anyone else's. Cold email goes out only through mailboxes you connect: Microsoft 365, Google Workspace, or any mailbox over SMTP/IMAP. Hailyo never sends it from a shared pool of its own.

Send the emails you approved and read the replies to them. You connect Microsoft 365 with Microsoft's sign-in, Google Workspace with an app password, or any mailbox over SMTP/IMAP. Disconnect in Settings whenever you like, or revoke Hailyo from your Microsoft account or delete the Google app password. More on mailbox access.

No. Hailyo doesn't swap emails with a pool of strangers' inboxes to make yours look busy. A new mailbox builds up with real emails instead: 8 a day in week one, 18 in week two, 28 in week three, then 30 a day. A healthy mailbox can go up to 50.

Because that's what keeps a domain healthy. A new mailbox sends 8 a day in week one and settles at 30 a day by week four (you can raise it to 50 once its health and replies earn it). To send more, add mailboxes on a second domain, which Hailyo walks you through. If you want thousands of emails a day from day one, Hailyo isn't for you.

By default, yes: approval before every send is on for every step of a sequence. You can switch it off for a step once you trust it. Every email also passes Hailyo's checks right before it sends, and one that fails is held with the reason, never sent anyway.

When the numbers say your domain is at risk. A sequence pauses at 2% hard bounces and a mailbox at 3% (once at least 200 emails have gone out). A domain pauses until it's fixed if SPF, DKIM or DMARC fail. Every pause rule.

Yes. Import a CSV export from Apollo or any other tool, and Hailyo re-checks the addresses before you send, at no charge for up to 5,000 rows a month. Imported leads aren't covered by the bounce credit, because Hailyo didn't find them.

In the US or the EU: you choose per workspace. EU workspaces are kept in a separate EU database and EU file storage. More on data residency.

They're encrypted with AES-256-GCM before they're stored, with a key that belongs to your workspace alone. Microsoft 365 connects through Microsoft's own sign-in, so Hailyo never sees that password. How encryption works.

B2B cold email is legal in the US under CAN-SPAM, and in the UK and EU under conditions (PECR and GDPR legitimate interest). Every email Hailyo sends carries a working one-click unsubscribe and your business address. EU and UK contacts need a legitimate-interest note before they can be added to a sequence. You stay responsible for who you contact.